News & Advice

Moving Stories with MoveStore

A few of our valued customers have shared their moving experiences.
The side of a large MoveStore removals lorry on a sunny day in Edinburgh.

Whether your home is in a city apartment or on a countryside estate, moving all your belongings can be a stressful experience. At MoveStore, we take pride in making the process as smooth and seamless as possible. We spoke to a few of our valued customers to share their moving experiences with us.

A Smooth Move from Edinburgh to the Highlands

David and Lisa Thompson had lived in Edinburgh for over 15 years when they decided on a long distance relocation to the Scottish Highlands for a change of pace and a more rural lifestyle. With two young children and busy work schedules, the thought of packing up their large family home seemed overwhelming.

“We were really apprehensive about the whole process,” says Lisa. “We have so many belongings, including fragile antiques and heavy furniture. We wanted a removals company we could trust completely.”

After researching their options, they contacted us at MoveStore, and from the first interaction, they felt at ease. “From the moment we spoke to Cameron and his team, we knew we were in safe hands. The packing service was a lifesaver—everything was carefully wrapped, labelled, and organised.”

The move itself was seamless. “The crew arrived on time, worked incredibly efficiently, and made sure everything was delivered safely to our new home. The communication throughout was fantastic,” David adds. “If we ever move again, there’s no doubt we’d use MoveStore.”

Downsizing with Ease

Margaret Fraser, a retired teacher, decided to downsize from her four-bedroom house in Stirling to a two-bedroom apartment in Edinburgh to be closer to her family. Moving from Stirling after so many years in the same home was daunting, but MoveStore made it stress-free.

“I had accumulated so much over the years, and the idea of sorting through everything was overwhelming,” Margaret says. “MoveStore not only provided excellent moving services but also gave me great advice on decluttering before the move.”

The MoveStore team carefully packed and transported her belongings, ensuring her treasured possessions arrived safely. “They treated my belongings with such care, and their storage service was so helpful for the items I wasn’t ready to part with yet. The whole experience was smooth from start to finish.”

Margaret’s advice for others looking to move? “Start decluttering early and use a removals company that really understands your needs. MoveStore made all the difference.”

Relocating a Busy Family

Mark and Sarah Robertson, along with their three children, moved from Glasgow to Aberdeen for work. With school schedules, work commitments, and a house full of belongings, they needed a removals company that could handle everything efficiently.

“The team at MoveStore was outstanding,” says Sarah. “They packed everything up, handled all the logistics, and even offered temporary storage for some of our furniture while we settled into our new home.”

Mark was equally impressed with the professionalism of the team. “We had moved before, and it wasn’t always a great experience. But MoveStore was different—their attention to detail, communication, and friendly approach made all the difference.”

Their advice for families planning a move? “Use a packing service, label everything, and trust the experts. MoveStore made our relocation effortless.”

Office Relocation Made Simple

A growing legal firm in Edinburgh, recently expanded their team and needed to relocate to a larger office space in the city centre. With a tight deadline and valuable office equipment to move, they sought professional help to ensure a smooth transition.

“We needed a removals company that could work around our schedule with minimal disruption,” the firm’s managing director said. “MoveStore handled everything, from packing delicate IT equipment to organising our filing systems for an easy unpacking process.”

The move was completed over a weekend, allowing the team to return to work on Monday without any downtime. “It was seamless—everything was set up and ready to go when we walked in. The professionalism and efficiency of the MoveStore team made all the difference.”

Michael’s recommendation for other businesses planning an office move? “Plan early and use professionals who understand the complexities of office relocations. MoveStore was a fantastic partner in making this happen.”

MoveStore Removals men adding a sofa protector cover for a house removals

At MoveStore, we know every move is unique. Whether you’re relocating across Scotland or just a few streets away, we’re here to ensure the process is smooth, stress-free, and handled with care. Get in touch today for expert advice and a free quotation.

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