FAQ's

All your removal and storage questions answered

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All your removal and storage questions asnwered

Are you moving house and find yourself with a growing list of removals related FAQs? At MoveStore we understand the stress that comes with any removal and to help, we have created a list of the most frequently asked questions we get relating to both removals and storage.

Whether you are already booked in or are considering moving with MoveStore, our essential moving FAQs are handpicked to simplify your moving process. Drawing upon our experience of both removals and storage in Edinburgh we have addressed the common queries that frequently arise from our customers.

If you require any further information, please do not hesitate to contact us. One of our dedicated team would be happy to answer any questions you may have.

Our FAQ's

At MoveStore, we offer various services to ensure that we can accommodate all our client’s requirements. This full range of services includes household removals, flat moves, commercial removals, and storage solutions.

As a leading removals company in Edinburgh, we can provide packing and unpacking services. Please let us know at the point of quoting and we can provide you with further details.

While you can pack your belongings yourself, we recommend a professional packing service to ensure optimal protection during transit. We offer both options based on your preference.

We offer a range of packing materials including boxes, tape, bubble wrap, and more, to assist you in your packing needs.

We recommend labeling boxes with the room they belong to and a brief description of their contents to ease the unpacking process.

If you have opted to pack yourself, we would suggest starting to pack non-essentials two weeks prior to the removal. Naturally the size of property and volume of contents may change this, our team can advise at the point of providing you with a quotation.

At MoveStore, we utilise high-quality packing materials, tailor made protective covers, secure loading techniques, and safe transportation methods to protect your belongings.

As a leading removals company in Edinburgh, we have the experience, expertise and equipment required to facilitate the removal of various valuable, high-end or specialist items. When dealing with any specialist item we ensure that the correct planning and preparation is undertaken so that the moving of the item is seamless, as we understand that specialist items often hold great sentimental and monetary value.

Yes, the benefit of using a professional moving company in Edinburgh, like MoveStore, is that your effects are covered whilst they are in our possession. We offer professional cover as standard and this will be outlined within your quotation.

Our services will be carried out by our teams who are fully trained and carry a wealth of experience within the removals industry, which has contributed to our reputation as a top moving company in Edinburgh.

We provide a full dismantling and re-assembly service within our quotations, please contact us to discuss any specific requirements you may have.

Yes, you can find testimonials and reviews from MoveStore‘s satisfied customers on our website or on reputable review platforms.

The cost of a house move with MoveStore varies based on factors like distance, size of the move, and additional services required. For your removals in Edinburgh or further afield, request a quote for an accurate estimate.

You can request a quote through our website by providing details about your move, or you can call give our team a call on 0131 210 0425. For most removals we would conduct a video call to understand the requirements for your removal.

We at MoveStore strive to accommodate your preferred moving date and time, subject to availability.

As a top removals company in Edinburgh we book up fast; therefor we recommend contacting us as soon as you know you are moving. It is never too early to provide you with a quote.

It’s advisable to book your move with MoveStore as early as possible to secure your preferred date and ensure availability as we operate on a first-come first-served availability.

We understand that moving dates have the potential to change, please contact our team to discuss our scheduling options.

MoveStore‘s cancellation policy varies based on the type of service and the notice provided. Please review our terms and conditions for detailed information.

Feel free to include any special requirements or instructions when requesting a quote or contacting us. We’ll do our best to accommodate your needs.

When selecting a moving company in Edinburgh it is worth ensuring that they have the expertise to sort parking. At MoveStore our team can arrange parking on your behalf for removals in Edinburgh. If you are moving out of Edinburgh, we can advise you on how to arrange this.

All appliances and white goods should be disconnected prior to our teams arrival.

Certain hazardous materials, perishable items, and illegal substances are prohibited for transportation or storage with MoveStore. Please refer to our terms and conditions or contact us to find out more details.

If you are looking for storage in Edinburgh we have a range of secure and convenient storage solutions for both short-term and long-term requirements.

We offer competitive rates for our containerised storage units. We can provide you with a quote today.

We utilise industry-leading wooden storage vaults that provide the perfect environment to store your possessions as they are clean, dry, and secure. We can advise the number of storage vaults that will be required depending on the items that you plan to store.

We take the security of your possessions very seriously, which is why our storage warehouse is monitored by a 24-hour CCTV system, fitted with a comprehensive alarm system and secured within fenced premises.

We offer a range of flexible short-term and long-term solutions for storage in Edinburgh, so you will only pay for the duration of storage that you require.

Our team will take care of protecting and preparing any large items for storage, utilising the appropriate protective covers.

For storage in Edinburgh, MoveStore offers temporary storage solutions to help you keep your belongings safe and secure during home renovations.

We don’t just provide removals in Edinburgh, we cover the length of the UK. At MoveStore we conduct numerous long distance moves every month.

We are able to conduct removals at any time or day that suits your needs. Different days and times may carry a premium.

Yes, MoveStore caters to both residential and commercial clients, ensuring a smooth transition for homes and businesses alike.

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